Frequently asked questions
What services does JEMOS offer?
We offer villa management and co-hosting support in Punta Cana, including guest communication, arrival coordination, cleaning arrangements, and maintenance coordination. We tailor the scope of our services to your property and agree on responsibilities before starting.
Can you help if I live outside the Dominican Republic?
Yes. We can coordinate property care and guest support while keeping you informed, helping you manage your villa from abroad.
Will you assist guests during their stay?
We assist with guest questions and coordinate support when issues arise. Contact arrangements and service availability are discussed as part of your management agreement.
How much do your services cost?
Fees depend on your property, the services requested, and the level of support needed. Contact us for a personalized quote outlining the agreed services and charges.
How often will you check my property?
The frequency of property checks is agreed with you based on your villa’s needs and the scope of our services.
How do you handle cleaning and maintenance?
We coordinate cleaning between stays and arrange maintenance or repairs as needed. We discuss spending approvals and procedures with you before services begin.
Can you arrange additional services for guests?
Yes. We can help arrange airport transfers, car rentals, excursions, private chefs, and special-occasion decorations. These services are charged separately, subject to availability, and should be requested in advance.
What properties do you currently manage?
We currently manage Villa Cruz in Punta Cana. Our hands-on experience there shapes our approach to property care, guest communication, and daily coordination.
Can you guarantee bookings or rental income?
No. Bookings and rental income depend on factors such as pricing, location, season, demand, and property condition. We focus on the management tasks and guest support agreed with you.
How do I get started?
Contact us with your property’s location, number of bedrooms, current rental setup, and the support you need. We’ll discuss whether our services are a good fit for your villa.
Let’s Discuss Your Property
Have another question? Contact us to discuss your villa and the support you’re looking for.
Jinny Mosquera
+1 (908) 488-6521
JMosqueraBSMG@gmail.com
Punta Cana, Dominican Republic